Areas of Expertise
We’ve stabilised and delivered high-stake, multi-year projects across global teams, combining deep functional and technical expertise.
See below for details on our recent challenges.
Finance System Transformation
Leading and delivering time-critical finance transformation programmes, maximising technical and operational opportunities for change, and ensuring key integrations with other critical systems. Safeguarding revenues, reducing risk, whilst keeping the firm fully operational during development, transition, and rollout.
CRM Deployments Across Borders
Delivering global CRM platforms unifying business intelligence, enabling international collaboration and client development initiatives, driving new revenue opportunities and stronger client relationships, whilst protecting retention and attrition targets. Providing app- and AI-based personalisation for users and clients.
Legal & Professional Services
Experts in legal technical platforms, data, regulation, and legal lifecycle needs. Multi-jurisdictional operational and transactional alignments and operational efficiencies. Full understanding of partner and back-office synergies, and ensuring information-driven client profiling, pricing, and legal project management.
M&A and Multi-Firm Unification
Successfully designing and managing a number of high-profile mergers/acquisitions into single, fully integrated technology ecosystems. Focusing on end users and their ability to transition quickly using the combined intelligence to increase their value and revenue streams, whilst realizing and measuring the anticipated cost savings and efficiencies.
Process Automation & AI
Using data, information, and processes to automate or personalize critical business services, products, and client needs is all about clever data management, manipulation, and seamless automation. AI is only as strong as the data it learns from and the people guiding it. We deliver realistic, transformative changes that are driven by business needs, not by a “must-use AI” mindset.
ESG Reporting & Strategy
Svoon is knowledgeable about regulatory targets and reporting. They also have their own supplier-to-ESG client planning tool, allowing commitments and promises to be profiled and planned before being actioned, meeting the needs of legal regulators, shareholders, and the public alike.
Health & Social Care
Working with both public and private sectors, combining the latest information and technology systems to make critical and secondary care for patients a priority. Integrating both technical processes and operational delivery models when transitioning patients from central to home care.
Document Knowledge & Learning Management
Document and knowledge management, as well as records management, underpin many of the corporate business operations and are a key knowledge area for Svoon. The importance of ease of integration and automated gateways to their critical systems is a specialism that has shown great results for our client base.
What We Offer
Svoon is a small independent consultancy that has proven it can be matched in terms of ability and delivery against some of the larger consultancies and suppliers.
Whether you need us for a whole project or some of us for a short period of time. We will meet your flexible needs and only assign and charge against agreed, specific objectives and deliverables (not just a blanket day rate).
Strategy & Business Modeling
Our senior consultants work with your directors to help design strategy, tactical and operational guidance, and define a clear mandate that pushes boundaries while securing business operations to drive challenging yet future-oriented change programmes.
Business Analysis, Transformational &
Operational Change
Enabling change by defining needs and recommending valuable solutions. Acting as a bridge between business problems, technology, and users. Transformational change involves restructuring processes, technologies, and culture.
Programme, Project Management and Governance
We impose delivery rigour and control. We oversee all program streams, manage timelines, and rigorously control external suppliers to enforce accountability and results.
Solutions, Products & Supplier Management
Our architects design secure, scalable cloud and enterprise systems. We bridge the gap between business processes and technical solution design to ensure fit-for-purpose delivery.
System, Data & Information Architecture
Ensure secure, efficient data transformations. We manage complex migrations, establish clear data taxonomy, and enforce global security frameworks for compliance and integrity.
Testing, Training & Adoption
We guarantee operational readiness. We implement rigorous QA, develop effective training programs, and drive user adoption to ensure the delivered solution generates maximum value from day one.
Leadership
We don’t just consult—we become part of your team, driving excellence from within.
The Svoonies are your single point of contact, fully accountable for project delivery and results.
Tom Clowes
The Strategist
Tom unites boardroom vision with on-the-ground execution. He cuts through complexity, aligns senior leaders, and turns high-risk global projects into controlled, successful deliveries.
Piotr Dlugolecki
The Governor
Piotr imposes rigour, enforces governance, and drives multi-jurisdictional teams with precision. Keeping complex projects firing on all cylinders and within budget and satisfying compliance needs.
Chantal Franiczek
The Catalyst
Chantal accelerates business value from day one. She cuts through ambiguity with precision, rapidly shaping requirements, streamlining processes, and driving user adoption.
Nick
The Architect
Nick architects and optimizes robust business systems that enable seamless data flows, deliver reliable information, and support complex transitions, migrations, and integrations.
Our Specialists
Our consultants are seasoned experts in one or more of the skills shown below.
At Svoon we own outcomes, manage risks and budgets with a hands on transparent approach, always representing your interests first. We become part of your team, driving excellence from within.
Business Solutions & Data
Our consultants can quickly assess and provide independent assessments/proposals, our programme and project managers can grasp the reigns and steer you to success. Our data architects and technicians will provide an information universe that "pops" you into the future.
Change & Transformation
At Svoon we have seasoned Directors, Managers and Analysts ready to help you with any part of, or a complete programme. We have led major programmes with high investment (£nnM), high risk/governance and where the transformation in business terms has been significant and exceeded expectations. Delivery exceeding your wildest dreams.
Project & Programme Management
Whether it a whole programme, a project or named workstreams our managers will lead from the front, sharing their experiences enabling teams to quickly align and push forward with an energy and determination as never before.
Testing, Training & Adoption
Our testing and user acceptance experts can be assigned to just a small section of your processes, data, systems, interfaces or full solutions. Our testing approach, plans, scripts and tracking ensures that you have a proven, robust and operable and compliant system. Our approach will leave you not just feeling confident but makes you and your team proud when pressing the go-live button.
To talk to one of our consultants in the areas above, please use our contact us form.
In addition we offer a two-day programme review and assessment service with no daily costs.
Testimonials
Proven Delivery, Verified by Clients
Don’t take our word for it—hear from the executives and leaders who’ve partnered with Svoon to solve their toughest strategic and implementation challenges. Our track record speaks for itself: controlled projects, delivered on time, with tangible results.
COO, Global Finance
Chief Technology Officer, International Law Firm
VP of Strategy, Media Conglomerate
Contact Us
Start the Conversation
Complex projects demand a specialist approach. So let’s talk about your challenges & needs.
Strict Confidentiality Guaranteed